Privacy Policy

01223 860111 Contact Us

Cambridge Courier Services Ltd (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our courier services.

1. Information We Collect

We may collect the following types of personal and business-related information:

Personal Information: Name, email address, phone number, billing and shipping address, payment details.
Business Information: Company name, contact details, VAT number (if applicable).
Service Information: Delivery details, pickup and drop-off locations.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill courier service requests.
Communicate with you regarding bookings, inquiries, and updates.
Send promotional emails about new services, offers or other information.
Improve our website, services, and customer experience.

3. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Financial transaction records may be kept longer to comply with tax and accounting laws. If you have opened an account with us, we will keep this information indefinitely until such a time you ask for it to be securely deleted.

4. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.
Object to data processing in certain circumstances.
Withdraw consent where applicable.

To exercise your rights, please contact us at charlie@ccs.uk.com.

5. Data Security

We implement security measures to protect your data, including encryption, secure servers, and access controls. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

Cambridge Courier Services Ltd
Unit L8 South Fens Business Centre, Fenton Way, Chatteris, PE16 6TT
Email: charlie@ccs.uk.com
Phone: 01223 860111