About Our Operation
Cambridge Courier Services Ltd
…is a privately owned company. Our team boasts extensive knowledge and experience in Courier Logistics, thus ensuring safe, prompt and secure delivery.
Established in 1993, Cambridge Courier Services has gone from strength to strength with a customer service strategy inspired by these key objectives:
- Highest quality standards
- Proactive communication
- Professional and knowledgeable staff
- Incredible flexibility
- Delivering on your commitments
- Continuous improvement
We are an equal opportunities employer and recognise that the quality of our staff plays a key role in our success. We are committed to staff development, training and maintaining a clean, safe and positive working environment for all.
Satisfying Our Customers
Cambridge Courier Services has risen above all by fulfilling the need for on-time reliability and first-class service. By working in partnership with our clientele and giving the attention deserved, we have built a company that we confidently consider to be ‘the best’.
We offer a comprehensive range of courier logistics, designed to achieve the highest standards of efficiency and quality to the customer. All staff at Cambridge Courier Services are committed to delivering and maintaining the highest level of customer care.
We are continually striving for further improvement and we look to utilize the latest appropriate technology to enhance operational efficiency.
In Safe Hands
Our fleet is always connected to our office, to be able to give you live real-time updates throughout the collection, to delivery, to ensure security and accurate information is present for our customer’s peace of mind.
We’ll Keep in Touch
Communication and understanding are paramount. If for any reason any part of your collection or delivery differs from what you or we expect we will contact you immediately to discuss the best possible solution.
Occasionally, our couriers may be delayed due to adverse traffic, road works, accidents and other unavoidable factors. We will contact you immediately to inform you of the situation and offer our suggestions on the best method to reduce the delay should there be an option.
Customer satisfaction means everything to us and our reputation is founded on a commitment never to compromise the quality of excellent service we provide to existing and new clients.
Attention to detail, communication and excellent customer service are key. We pride ourselves upon providing quality personal service to our clientele.
