Our Services to the Customer


Cambridge Courier Services has risen above all other delivery providers in the Cambridgeshire and home counties area by fulfilling the need for on-time reliability and first class service. By working in partnership with our clientele and giving the attention deserved, we have built a company that we confidently refer to as a full-service.We offer a comprehensive customer service range of personalized courier logistics, fulfilment and distribution designed to achieve the highest standards of efficiency and quality to the customer.

All Staff at Cambridge Courier Services are committed to delivering a quality service and to maintain high standards of customer care and communications along with on-time deliveries.

We are striving for continuous improvement in customer service, we look to utilize the latest appropriate technology to improve operational delivery reliability with access to information and to generate value for our customers upon delivery of your parcels.
Communication.

Communication and understanding is upper most prioritized when it comes to services we offer. If any part of your delivery requirement differs from what you or we expect then you will receive a phone call from us to discuss the best possible solution. Some times our couriers are delayed due to traffic jams and motorway accidents. We will endeavour to contact you as soon as possible to inform you of the situation and relay to you the new time of parcel delivery.

Customer satisfaction means everything to us and our reputation is founded on a commitment never to compromise the quality of excellent service we provide to both existing and new clients. Attention to detail, good communication and an excellent customer service.

Our complete logistics service caters for all shipments depending on urgency or otherwise. We pride ourselves upon the provision of a quality personal service to our clients.


Registered Office: Cambridge Courier Services,
Pembroke House, Pembroke Avenue, Denny End Industrial Estate. Waterbeach.
Cambridgeshire. CB25 9QP Tel: 01223 860111
All services and contracts are provided under our standard terms and conditions.

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